Nibble Make an Offer App

Description

Nibble is the award-winning chatbot for eCommerce that lets customers make an offer on the product page for instant results.

This integration plugins automatically manages the connection between your WooCommerce installation and Nibble’s cloud APIs.

Please contact hello@nibble.team to get subscribed.

We will then issue you API Credentials and login details to our Nibble Admin Panel.

CB Insights Retail Tech 100 Business!

Nibble’s automated & entertaining negotiation has proven to more than double conversion rates, measurably improve customer engagement and increase AOVs, all while saving margin and clearing stock.

Each month, Nibble chats with 25K+ users in the US, Europe & Asia handling 500+ hours of negotiations, winning baskets which would otherwise be abandoned.

A flexible, engaging solution that does everything variable pricing and make an offer tools do – and more.

How Nibble Works

After you install the WordPress plugin, enter your credentials and you are ready to go:

  1. Login to our admin Panel and set rules for when and on which products Nibble should appear. These can be razor targeted, e.g. based on exit intents or user behaviour. You can also activate Nibble with magic links for email campaigns, or for a limited time for flash sales.

  2. The Nibble chatbot appears based on these rules, allowing the user to start an engaging and fun conversation about price by making an offer.

  3. Once a price is agreed, the user checks out as normal – and smiles! Simple as that.

What does Nibble let you do?

  • Accept offers at scale with automation
    You tell Nibble what discount you’re willing to give and it handles the rest for you, including accepting offers and issuing discounts. No manual labour needed.

  • Get smarter at pricing and stop leaving money on the table
    Find out what price works best for shoppers through real customer insights

  • Clear stock year-round without waiting for sale seasons
    Take back control of your discounting with a more effective, smarter discounting strategy

Nibble Features

  • Unlimited promotional rules by individual product, category or customer cohort
  • Behavioural tools – activate Nibble on exit intent, number of page visits or dwell time
  • Magic links – activate Nibble via email or push notifications – ideal for abandoned carts or customer win-back emails
  • Add-on items – create perfect bundles to increase AOV
  • Customise the style of Nibble to integrate seamlessly with your UI
  • Get signups to your mailing list
  • Connect post-purchase (retargeting and human counter offers)
  • Product recommendations
  • Comprehensive dashboard and analytics – complete with customer chat logs
  • Integration with common marketing tools like Klaviyo and Mailchimp
  • Loads more to come…

Nibble for Enterprise

Are you an Enterprise customer? Nibble’s got you covered. In addition to the above, we’ve got an API that can be customised down to the last detail for seamless integration.

Screenshots

  • Create real customer engagement
  • Take back control of your discounting
  • Focus on conversion, margin or both
  • Intercept customers with behavioural tools
  • Reconnect with lapse customers
  • Comprehensive dashboard and analytics

Installation

  1. Activate the plugin
  2. Go to the plugin’s settings page on Woocommerce settings
  3. Add the API key and API secret from Nibble’s admin.
  4. Enable the plugin

The Nibble button will be visible on the product details page (simple and variable products ) and on the cart page.

Refere to the settings for more information.

Please contact hello@nibble.team to get subscribed to our FREE Basic plan.

Reviews

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Contributors & Developers

“Nibble Make an Offer App” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

0.9.9

  • multilingual support

0.9.8

  • better support for WC

0.9.5

  • Signposting feature support
  • Tested with Woocommerce 8.1.1
  • Tested with WordPress 6.3.1

0.9.0

  • better session and chat expiration management
  • PHP 8.1.2 support

0.8.9

  • 4 decimal places in discount cart coupon calculations

0.8.8

  • 3 decimal places in calculations

0.8.7

  • better path management

0.8.6

  • cart discount are now percentual, to accomodate currency switch
  • Tested with Woocommerce 7.5.0
  • Tested with WordPress 6.1.1

0.8.5

  • typos fixes

0.8.4

  • Tested with WP 6.1
  • Tested with WooCommerce 7.0.0

0.8.3

  • Tested with WP 6.0.2
  • Tested with WooCommerce 6.9.4

0.8.2

  • bugfix and WP HTTP API implementation

0.8.1

  • improved readme file

0.8

  • Manual button support
  • Base readme file
  • Changelog